Specific Design Challenge: Communication
Discover
Begin with small talk (informal chit-chat). Ask questions along the way --- including "why?" Engage in and elicit storytelling. Empathy research starts with intentionally listening and clueing in on the unspoken.Pay attention to body language.
Understand
Too often, learning environments are designed with the facilitator sharing what they know rather than considering what the student/learner hopes to gain from the learning environment.Communication may be non-existent.
Envision
Build-in a formative evaluation process that is quick and easy to use and provides ideas for improvement.This ensures a constant flow of communication.
Build-in a formative evaluation process that is quick and easy to use and provides ideas for improvement.This ensures a constant flow of communication.
Build
Use communication tools in the learning environment. (e.g. virtual sticky notes, ah-ha moments, Plus/Delta, etc.)
Use communication tools in the learning environment. (e.g. virtual sticky notes, ah-ha moments, Plus/Delta, etc.)
Innovate
Develop a system that evolves and improves upon what's working and re-design what's not based upon listening and communicating with the learner throughout the process.
Develop a system that evolves and improves upon what's working and re-design what's not based upon listening and communicating with the learner throughout the process.
Hi Rhonda,
ReplyDeleteI often talk about the importance of defining the "What" before we begin talking about the "How" (https://nextthought.com/thoughts/2016/08/good-learning-design-begins-with-the-what). I think you have captured this well in your Discover and Understand phases.